Business automation that gives you your week back
Automation consulting and development for service businesses. Intake, follow-up, scheduling, invoicing chase. The busywork runs itself, on the stack you already own.
What we put on autopilot
Every hour below is one your office spends today on work a machine should do. We map yours in the audit, then automate in order of payback.
Missed-call textback
Every unanswered call gets a text in seconds. Before they dial the next shop on the list.Lead & estimate follow-up
Sequences that chase every quote until it's answered. No bid dies in the inbox.Scheduling & dispatch handoffs
Booked job → calendar → crew notified → customer confirmed. Zero re-typing.Invoice & payment chase
Polite, persistent, automatic. Receivables come in without the awkward calls.Review requests
Every closed job asks for the review at the right moment. Your map pack ranking compounds.Reporting rollups
Calls, jobs, revenue, cost per job, assembled nightly into one report you'll actually read.The same missed call, handled two ways
Most leads aren't lost to a better competitor. They're lost in the gap between the call and the callback.
Six kinds of automation, one connected system
Automation is not one tool. It is a set of small workflows that each take one repeat task off a person. Pick a category to see what it covers and an example of how it runs.
Lead intake & speed-to-lead
Every call, form and chat becomes a lead in your CRM with its source attached, and gets a response while the homeowner is still looking.
Operational workflows
The steps between a booked job and a finished one run in order: the right tech is assigned, the crew has the details, and nothing waits on someone remembering.
Customer communication
Homeowners hear from you at every step without the office sending a single message by hand.
Billing & collections
Invoices go out when the work is finished, payments get chased on a schedule, and the books stay in sync with the jobs.
Reporting & notifications
The numbers come to you instead of you digging for them, and you hear about problems while there's still time to fix them.
AI-assisted automation
AI handles the steps that need judgment but not a person: reading, sorting, summarizing and drafting. Your team approves anything that goes to a customer.
Built inside the systems you already run. Nothing goes to a customer without the guardrails you set.
The Scale Lite Tech automation method
Find out what your software is really doing
List what you run. We'll show you what's connected, what's being typed twice, and what you can cancel this month.How this check works →Results are the only thing that matter
I almost sold the business out of burnout. Scale Lite helped turn it into something that runs without me in every detail. I'm not going anywhere now.
Straight answers
Whatever leaks revenue fastest, usually missed-call textback and estimate follow-up. Both pay for themselves in weeks. The audit ranks your list by payback so the order is never a guess.
AI implementation
Call answering, estimate drafting, dispatch triage, measured ROI.AI implementation →Get a free consultation
Find time with our team to talk through where you want to take the business, and how we can help you get there. We'll point out what's worth fixing first, even if it isn't us who fixes it.